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Technical engineering expertise

WHY CHOOSE PRINTECH

What you have done in the past shows up in how you work today.

Most MPS providers work the metros and state capitals. Printech built its name in the smaller towns and far-flung branches everyone else skips.

01

Seasoned people, rare retention

Senior team members have been with Printech for 15+ years, and a quarter of our staff have stayed 15 years or more. The same seasoned professionals who know print inside out keep managing your fleet, year after year.

02

Zero-downtime buffer stock

We hold standby stock of working printers and spares at depots across India. If a device fails badly, we swap it, not troubleshoot around it.

24HOURS03

24-hour reach, even outside the metros

Depots in North East and South India mean we resolve issues in 24 hours in regions most vendors treat as an afterthought.

04

In-house chip-level repair

Our engineers repair key printer components, motherboards included, in-house. We don't wait on third parties to get you running again.

05

Our own engineers, not subcontractors

We maintain our own support engineers in every major Indian city. Third-party help is the rare exception, not the rule.

06

Remanufactured cartridges, reverse logistics

Our own cartridge and toner remanufacturing facility, with reverse logistics to collect and renew used consumables PAN India.

PAN INDIA SUPPORT

One vendor for every branch, from Mumbai to the last mile.

Most MPS providers stay in the metros and state capitals. Printech’s clients are spread into smaller towns and far-flung parts of the country, so we built the network to match: our own people in 20 cities, backed by depots in the North East and South.

24 / 7

Support, every day of the year

20 cities

Where we have a direct presence

24 hrs

Response time into North East India

Mumbai · Head office

DIRECT PRESENCE IN 20 CITIES

West & Central

North

South

East & North East

ONE POINT OF CONTACT

PAN India coverage, without the PAN India runaround.

Most MPS providers work in a limited geography — metros and state capitals. Printech’s client base spreads into smaller towns and far-flung areas of India, and our customers find it easier to have a single vendor handle every branch, rather than juggling regional contracts.

“We were the pioneers in third-party support, tapping local engineers wherever our own team couldn’t reach. Many OEMs and manufacturers still come to us when they don’t have their own resources on the ground.”

See it for yourself.

Read our case studies