Skip to main content
Gateway of India, Mumbai

ABOUT PRINTECH

37 years of print infrastructure, built one relationship at a time.

Printech was founded in 1989 in Mumbai, at the very start of India's computerisation era. Everything we've built since traces back to one belief: your brand is your service.

OUR STORY

Mumbai’s First Line Printer Service Provider to PAN India MPS Partner.

In 1989, when computers were only beginning to reach Indian businesses, Mansoor Patwala started Printech in Mumbai. Line printers had just arrived to print bank statements, share certificates, mark sheets and utility bills — and apart from the manufacturers themselves, nobody serviced them.

Citibank became Printech’s first client, and that made Printech the pioneer: India’s first non-OEM support service centre for line printers. Round-the-clock service built the reputation. Citibank, BEST, AMEX, Videocon and Raymonds relied on Printech when downtime was not an option.

In 1995, Wipro — then the sole distributor of Printronix line matrix printers in India — chose Printech as its first service provider for Mumbai and Thane. A one-man operation grew into a team of engineers, and within three to four years Printech had installed 1,000+ line printers across major banks and corporates.

Customers soon began asking Printech to sell them the printers it already serviced so well. Between 1995 and 2010 Printech became India’s largest seller of line printers, ahead of the OEMs themselves, and most of that business was repeat orders and upgrades. As HDFC Bank grew from 8–10 branches to 5,000+, Printech grew with it and became a PAN India service provider.

Then came a new idea: pay only for what you print. Printech began placing printers at customer sites with no upfront cost and charging per page, investing in the equipment itself. It was a hard sell at first, but customers saw their printing costs fall, and Managed Print Services took hold. Today Printech manages 5,000+ printers across India.

Our brand is our service. A single-printer customer matters as much to us as a 100-printer AMC client.

Printech Infotech Services Pvt. Ltd., led by Director Mubarak Hussain

TIMELINE

1989

Mansoor Patwala founds Printech in Mumbai with Citibank as its first client — making Printech the pioneer and India's first non-OEM support service centre for line printers.

1995

Printech becomes Wipro's first-ever Printronix Line Matrix Printer service provider for the Mumbai and Thane region.

2008

Printech becomes Wipro Peripherals' WPMC partner and opens chip-level repair operations in Kolkata, extending support deep into North East India.

2010

Kyocera laser printers join the portfolio — support quality alone lands 600+ units in a single HDFC Bank deployment.

2013

DHFL comes on board. Printech takes over its entire printer fleet and converts it into a fully managed print solution.

2015

Thermal and RFID printing solutions launch, serving clients including Times of India, Goodyear, ABP and HDFC.

2018

DHFL's managed fleet grows from 50 to 200 printers, with Printech now its single point of contact for every printing need.

2019

Mahindra Logistics signs on, and Printech begins deploying printers into the country's most remote warehouse locations.

2021

Piramal acquires DHFL. The relationship scales from 200 to 600+ branches, crossing 700 printers at Piramal Housing Finance.

2023

Godrej Housing Finance enters the NBFC space with Printech as its preferred print technology partner from day one.

2024

Muthoot Housing Finance chooses Printech, deploying 150+ printers across its branch network.

Since then

Printech manages 5,000+ printers across every corner of India, tracked and supported through its own ERP system.

Mumbai skyline

37+

Years in business

PAN India

Direct presence in 20 cities

HP Amplify

Synergy Partner